ASK Email Service

The Winston’s Wish ASK email service is free to contact for advice and support following a bereavement.

ASK email support from Winston's Wish

Specialist bereavement support by email

Our email service is a UK-wide national email service, offering support, information and advice to anyone seeking it. It is staffed by people with extensive experience, who have up-to-date knowledge of supporting bereaved children and their families.

Do you need an answer to a question? Are you looking for more information? Here’s where you can submit anything by email and we will respond directly. Emails are free and confidential and we aim to respond within two days. If you need urgent support, our Crisis Messenger is available 24/7 – text WW to 85258.

You can ask a question using the form below or by emailing

ASK Email form

To submit a message or question to our ASK email service, please complete the form below. This service is free and confidential. We aim to reply within two working days.