Grief support via live chat

If you’re grieving and aged 25 or under, on an adult supporting a grieving child, use our live chat to speak to a bereavement support worker one to one.

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Home » Get Support » Bereavement Support Services » Grief Support via Live Chat

Speak to a grief support worker

There’s no right or wrong way to grieve. Whatever you are feeling, you can talk to us. If you’re a grieving young person aged 25 or under, use our live chat to speak to a bereavement support worker one to one (8am-8pm, weekdays). We’re here to listen and offer advice, resources and support for anyone aged 25 or under who is grieving and the adults supporting them. Click on the blue ‘Chat with us’ button at the bottom of your screen to start a confidential chat.

Other grief support

If you need grief support when our live chat is unavailable, you can contact us by phone, email or text. If you want to speak to someone urgently, please use our Crisis Messenger or contact the Samaritans on 116 123. In an emergency, please contact the emergency services on 999.

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08088 020 021

Call us between 8am-8pm, weekdays. Calls are free and confidential.

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Email us or fill out the contact form here, we’ll aim to reply within two working days.

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Text WW to 85258

Our Crisis Messenger text service is available 24/7 for free crisis support.

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Privacy and confidentiality

Winston’s Wish aims to keep the services it offers to you confidential. This means that our team will not talk about you to other people outside of the Winston’s Wish team.

There are times though when if we are worried about you and think that you are at risk or danger, we will talk to you about the need for somebody outside the Winston’s Wish team to know what has happened or what is happening to you.

For more information on this, or your privacy whilst using the Winston’s Wish website, please visit our Privacy Statement.

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Other ways to get support

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Hear from other young people

Visit our young people’s website to read stories and tips from other young people with experience of grief.

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Grief Support Groups

Join one of our online peer support groups and meet others in similar situations. We have groups for young people aged 7-25 and parents and carers.

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Information and advice

Advice and resources to support children and young people, including on bereavement by suicide, homicide and serious illness.

Connect with us

Sign up to our newsletter and follow us on social media for all our latest news and advice on supporting grieving children and young people.